The Effects of Corporate Philanthropy Communication Perception Variables on Brand Equity and Consumer Loyalty

نویسندگان

چکیده

Objectives: This study aims to verify how the factors contributing consumers’ perceptions of corporate philanthropy affect brand equity and consumer loyalty mediated by consumer-company identification trust. set direction for strategies philanthropic activities among South Korean companies based on a survey their CSR activities. It validated hypothetical model philanthropy, motivational factors, performance such as loyalty. Methods: Data were collected through an online survey. A total 390 questionnaire responses used in analysis, along with demographic characteristics respondents. bootstrap method analyze direct indirect effects size correction model. Results: The results showed that identification, trust statistically significant. Consumer perception transparency had significant effect identification. Conclusions: regarding transparency, authenticity value congruence positive

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Brand Equity, Brand Loyalty and Consumer Satisfaction

This study aims to investigate the mediating effects of consumer satisfaction on the relationship between consumer-based brand equity and brand loyalty in the hotel and restaurant industry. Based on a sample of 378 customers and using structural equation modelling approach, the five dimensions of brand equity—physical quality, staff behaviour, ideal selfcongruence, brand identification and life...

متن کامل

The Role of Trust on Brand Loyalty and Brand Equity

This study aims to identify the mediating effect of trust on brand loyalty and brand equity. Three antecedents including cognitive and experiential factors are evaluated to identify their direct effects on brand loyalty and brand equity. Their indirect effects through trust are also evaluated. This study conducted a survey through both paper-based and online based survey. The respondents were 2...

متن کامل

Impact of Consumer Social Responsibility and Brand Social Responsibility Image on Brand Loyalty

The present paper focus on ITC notebook and try to understand consumer social responsibility for  cause related brand and how their preference level changes with different firm donations, and how this activity leads to brand loyalty in long run. An experimental design with 693 participants was used. The results shows that consumers like cause related marketing campaigns and ready to do extra ef...

متن کامل

Influence of Brand Loyalty on Consumer Sportswear

The purpose of this research is to investigate how the respondents are influenced by factors of brand loyalty towards sportswear brands. Previous research adopted seven factors to test in the Malaysian environment. The seven factors of brand loyalty are brand name, product quality, price, style, promotion, service quality and store environment. Brand name has shown strong correlation with brand...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Business Communication Research and Practice

سال: 2023

ISSN: ['2586-5293', '2586-534X']

DOI: https://doi.org/10.22682/bcrp.2023.6.1.24